Privacy policy

We are delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of consilia cct. The processing of your personal data, such as the name, address, e-mail address, or telephone number, shall always be in line with the General Data Protection Regulation (GDPR), German Data Protection Act, German Telemedia Act and in accordance with further data protection regulations applicable to consilia cct.

The use of the internet pages of consilia cct is possible without any indication of personal data; however, if you want to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain your consent.

By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, you will be informed, by means of this data protection declaration, of the rights to which you are entitled.

Name and address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in member states of the European Union and other provisions related to data protection is:

consilia cct GbR
Schaumainkai 97
60596 Frankfurt
Deutschland
Phone: +49 (0)721 821 07 282
Email: gk[at]consilia-cct.com
Website: www.consilia-cct.com

Your data protection commissioner at consilia cct:

Holger Finke
Phone: +49 (0)69 63 199 557
E-Mail:  holger.finke[at]consilia-cct.com

Data protection and data security

We have implemented appropriate technical and organisational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of processing, in accordance with applicable law. These measures are subject to constant improvement in accordance with legal requirements, best-practice approaches and technical developments. The following explains the nature, scope and purposes of the gathering and use of personal data within our company, as long as it was acquired through one of our websites. By using our websites you consent to the collection and use of the personal data as described below:

Scope of data collection, data processing,
and data use

We have implemented appropriate technical and organisational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, unauthorised access, and other unlawful or unauthorised forms of processing, in accordance with applicable law. These measures are subject to constant improvement in accordance with legal requirements, best-practice approaches and technical developments. The following explains the nature, scope and purposes of the gathering and use of personal data within our company, as long as it was acquired through one of our websites. By using our websites you consent to the collection and use of the personal data as described below:

Our website does not make use of analytical services and does not collect any personal data.

Personal data means information that is about any individual, or from which any individual is directly or indirectly identifiable such as name, surname, (email) address or phone numbers. If you instruct us to provide a product or service, we collect, process and store your personal data only for contract processing and in order to provide you with the requested product or service. The personal data voluntarily provided to us is only used for the purposes for which your personal agreement has been given, which may include the following:

Online applications

Once we receive a job application in electronic form, we shall collect and process the personal data for the purposes of the application process. A transfer of information to third parties will only take place with your explicit written agreement.

Requests and establishment of contact

As soon as you contact us or request an offer (for example via e-mail, telephone or fax), we will raise, store, process and use your personal data as part of the execution of the ordering process, but only so far as this is necessary for the fulfilment, handling and execution of your order or for the purpose of facilitating communication with you as well as the necessity to answer your inquiries/requests.

Customer information

Once you provide us with your personal data and a consent for sending information about our products, services and actions, we will raise, store, process and use your personal data only for the above-mentioned purposes. You may also at any time and without giving any reason revoke the consent you have given us to collect and use the data by contacting us via e-mail (info@consilia-cct.com) or by post (consilia cct, Schaumainkai 97, 60596 Frankfurt).

Linked websites

Our websites contain links to the websites of third parties. consilia cct is not responsible for the content of any website, owned or operated by a third party, that may be linked to our websites via hyperlink. We give no warranty with respect to the contents, accuracy, completeness, timeliness, suitability or reliability of the linked website. We would like to point out that your IP address may be retrieved by the websites of the third parties once you access them. The present Privacy Policy is only effective for our websites and does not concern the websites of third parties. We advise you to check the privacy regulations of the websites of third parties separately once you leave our websites.

Disclosure of personal data to third parties

Circulation or transferring your personal data to third parties is only undertaken by us for the sole purpose of processing contracts, in particular supplying data pertaining to orders made to distributors, or when it is necessary for invoicing, or if you have agreed beforehand. At the request of official authorities, consilia cct may disclose information about personal data for public prosecution purposes, to prevent danger by the state police, to comply with the legal assignment of the state and federal offices for the protection of the constitution, federal intelligence service or the military counter intelligence service or to assert intellectual property rights

International transfer of personal data

Because of the international nature of our business, the transfer of personal data to third parties located in the countries outside of the EU in connection with the purposes set out in this notice is possible. The transfer is only conducted if the third party ensures an adequate level of data protection.

Your rights

Right of access

You have the right granted by the European legislator to obtain from the controller free information about your personal data stored at any time and a copy of this information. If you wish to avail yourself of this right of access, you may, at any time, contact consilia cct via e-mail (info@consilia-cct.com) or by post (consilia cct, Schaumainkai 97, 60596 Frankfurt).

Right to withdraw data protection consent

You have the right granted by the European legislator to withdraw your consent to processing of your personal data at any time without giving any particular reasons. If you wish to exercise the right to withdraw the consent, you may, at any time, contact consilia cct via e-mail (info@consilia-cct.com) or by post (consilia cct, Schaumainkai 97, 60596 Frankfurt).

Right to erasure (Right to be forgotten)

You have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning you without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

If one of the aforementioned reasons applies, and you wish to request the erasure of personal data stored by consilia cct, you may, at any time, contact consilia cct via e-mail (info@consilia-cct.com) or by post (consilia cct, Schaumainkai 97, 60596 Frankfurt).

Amendments to Privacy Policy

We reserve the right to make modifications at any time or update this Privacy Policy, to the attention of new legislation, internal policies or new requirements for the provision or offer of our services. We advise to check at regular intervals whether the Privacy Policy has been updated.

Praktische Kulturkompetenz heißt für Ihren Bereich...

• sich bewusst zu sein, dass und wo überall Kultur eine Rolle spielen kann; 
• die eigenen kulturell bedingten Erwartungen zu kennen;
• Wissen über verschiedene kulturelle Hintergründe zu haben;
• eine Haltung einzunehmen zu können, die eigene Deutungen in Frage stellt;
• seine Grenzen zu kennen und das eigene Verhaltensrepertoire zu erweitern;
• Methoden zur Aushandlung von Gemeinsamkeiten zu kennen und diese anwenden zu können;
• eine gemeinsame Kultur zu erschaffen.

Kulturreflexivität und interkulturelle Kompetenz

Gruppenspezifische Wertehorizonte und kulturelle Codes werden meist mentalistisch verkürzt und ethnisch oder national aufgefasst. Sie sind aber eine interaktive Praxis und können auch organisations- oder abteilungsgebunden oder milieuspezifisch sein. Wir befördern eine interaktive Kulturreflexivität. Denn wer Orientierungen an wechselseitig (nicht) geteilten kulturellen Werten und kommunikativen Regeln erkennen und aushandeln kann, besitzt echte praktische Kulturkompetenz.

Tandemteams als Lernmodelle

Bei unseren trans- und bikulturellen Trainings und Teams arbeiten ausgebildete Experten aus verschiedenen Kulturen auf Augenhöhe miteinander. Auch der Muttersprachler bzw. die "Resource Person" ist umfassend qualifiziert. Der Vorteil für unsere Kunden bei dieser Form der Kompetenzvermittlung: Auch der Prozess selbst und die Zusammenarbeit des Expertenteams werden exemplarisch ausgewertet und damit zum zusätzlichen Lernfeld für die Teilnehmer.

Interkulturelle Didaktik bedeutet Lernen durch Gesprächsführung

Interkulturelle Kompetenz besteht aus weit mehr als nur aus dem inhaltlichen und kognitiven Wissen darüber, wie unterschiedliche kulturelle Werte Handlungen bestimmen. Wir sprechen daher lieber von praktischer Kulturkompetenz. Für sie braucht es mehr als Inhalte zu vermitteln und Übungen anzuleiten. Pädagogisch erreichbar ist sie über eine kulturreflexiven Form der Gesprächssteuerung. In zahlreichen Publikationen haben wir unseren Ansatz des Interkulturellen Lernens durch Gesprächsführung dargelegt und Empfehlungen für die Praxis veröffentlicht.

Trainings als Projekte der Personalentwicklung

Trainings verstehen wir nicht als isolierte Maßnahme sondern eingebunden in die Bewegung und Entwicklung der Organisation und angepasst an den alltäglichen Bedarf der Zielgruppe. Daher bieten wir in erster Linie Projektkonzeptionen, welche die Trainings als Personalentwicklungsinstrument systematisch im lernenden Unternehmen einsetzen.

Beratung für erweiterte interkulturelle Handlungskompetenz

In der systemischen Organisationsentwicklung wird die Organisation in ihrer eigenen Lösungskompetenz gestärkt. Daher legen wir bei Projekten Wert auf hohe Beteiligung der Organisationsmitglieder und methodische Stringenz. Systemisches Erkunden heißt, auf die hinter den Problemen liegenden komplexen Muster und wirkenden Regeln zu schauen.

Das Ziel unserer Beratung ist immer die ressourcenorientierte, problemlösende Reorganisation. Wir vermitteln unseren Kunden und deren Organisationen interkulturelle Handlungskompetenz, so dass sie anschließend eigene Lösungen finden.

Coaching als zielorientierte Begleitung

Coaching begleitet systematisch und zeitlich begrenzt einen freiwilligen Entwicklungs- und Veränderungsprozess im Rahmen beruflicher oder privater Neuorientierung. Ziel ist die Verbesserung oder Wiederherstellung der professionellen Leistungsfähigkeit und persönlichen Zufriedenheit.

Practical cultural competence means for you...

• to be aware of when and where culture can play a role
• to know your own culturally influenced expectations
• to have background knowledge about different cultural issues
• to be able to assume a mindset in which you question your own interpretations
• to know your limits and to be able to increase your behavioral repertoire
• to be acquainted with methods for managing differences and creating a common culture

Cultural Reflexitivity and intercultural competence

Group-specific value systems and cultural codes are usually mentalistically shortened and are mostly understood from an ethnic or national stance. They represent, however, an interactive experience and can be interpreted in a specific organizational, departmental or environmental context. We foster an interactive cultural reflexitivity - that person who is able to identify and negotiate orientations of mutually shared (or not shared) cultural values and communicative rules is the person who possesses genuine practical cultural competence.

Tandem teams as a learning model

Our trainers from our trans- and bicultural training teams are skilled experts from different cultures, all on the same level with one another. The "resource person" or cultural native is also highly qualified. There is a particular advantage for our clientele offered by this type of competence training - the participants observe and assess the training process itself and the interaction of the expert team, adding a new dimension to the learning experience.

Intercultural didactic means learning through conducting talks

Intercultural competence consists of much more than just factual and cognitive knowledge about how different cultural values define action. In this case it is better to speak of practical cultural competence. This requires more than just conveying factual information and leading tutorials. It can be realized from a pedagogical standpoint via a culturally reflexive form of conducting and managing / directing talks. In numerous publications we have introduced our approach to intercultural learning through conducting talks and have included practical recommendation.

Trainings as projects of human resource development

For us, trainings are not isolated activities but are embedded in the movement and development of organization and adjusted to the daily needs of the target group. For this reason, we offer first and foremost project designs which systemically use the trainings as personnel development instruments in a learning situation.

Consulting for extended intercultural action competence

In systemic organizational development, the organization is strengthened by its own ability to find a solution. For this reason, we require, aside from methodological rigor, that participants actively involve themselves in the process. Systemic discovery means to explore the complex patterns and the dynamic rules which are hidden behind the problem.
The goal of our counseling is to insure resource-oriented problem-solving reorganization. We teach our clientele and their organizations intercultural skills and abilities in order to be able to find solutions on their own.

Coaching as a goal-oriented approach

Over a limited period of time, coaching fosters systemically a voluntary developmental and change process when reorienting yourself in life or in your career. The goal is to improve or reestablish your professional stamina and personal satisfaction.

Kulturreflexivität und interkulturelle Kompetenz

Gruppenspezifische Wertehorizonte und kulturelle Codes werden meist mentalistisch verkürzt und ethnisch oder national aufgefasst. Sie sind aber eine interaktive Praxis und können auch organisations- oder abteilungsgebunden oder milieuspezifisch sein. Wir befördern eine interaktive Kulturreflexivität. Denn wer Orientierungen an wechselseitig (nicht) geteilten kulturellen Werten und kommunikativen Regeln erkennen und aushandeln kann, besitzt echte praktische Kulturkompetenz.

Cultural reflexitivity and intercultural competence

Group-specific value systems and cultural codes are usually abbreviated mentally and are mostly understood from an ethnic or national stance. They represent, however, an interactive experience and can be interpreted in a specific organizational, departmental or environmental context. We foster an interactive cultural reflexitivity. That person who is able to identify and negotiate orientations of mutually shared (or not shared) cultural values and communicative rules is the person who possesses genuine practical cultural competence.